Last updated: October 2026. This policy explains what information cennetic.com collects and how it is used. cennetic.com is a static product brochure and inquiry website operated by Guangdong Cennetic Intelligent Equipment Co., Ltd. ("Cennetic", "we", "us") — it has no user accounts, no comments and no online checkout.
Who we are
Data controller: Guangdong Cennetic Intelligent Equipment Co., Ltd., Dalingshan Town, Dongguan, Guangdong, China. Questions about this policy can be sent to [email protected] or WhatsApp +86 151 1824 3737.
Information we collect
- Information you choose to send us. Our "Send an Inquiry" form does not submit data to a server. It opens WhatsApp or your own email client with a message you compose, so the details you provide (name, email, country, phone, requirements) are delivered to us through WhatsApp/Meta or your email provider, and we receive them as a message or email.
- Usage data. We use Google Analytics to understand how the site is used. It may set cookies and collect standard information such as pages viewed, referring site, approximate location derived from your IP address, and device/browser details.
- Technical data. Our hosting and content-delivery provider (Cloudflare) may process your IP address and request metadata to deliver and secure the site.
How we use information
- To respond to product questions, quotations and support requests you send us.
- To understand which pages and machines interest visitors, and to improve the site.
- To protect the site against abuse, spam and security threats.
We do not sell your personal information, and we do not use inquiry data for automated marketing or profiling.
Cookies
The site itself does not require login or session cookies. Cookies may be set by Google Analytics and by any embedded third-party media. You can block or delete cookies in your browser settings; the site still works with cookies disabled.
Embedded content
Some pages may embed media (for example, video) from third-party services. Embedded content behaves as if you had visited the other website: that provider may collect data, set cookies and record interactions in line with its own privacy policy.
How long we retain data
We keep inquiry correspondence (WhatsApp messages and emails) only for as long as needed to serve the enquiry and any legitimate business or legal purpose. Analytics data is retained according to our Google Analytics settings.
Who we share data with
We share data only with the service providers that operate these functions for us — Google (analytics), Cloudflare (hosting and delivery), and Meta/WhatsApp or your email provider (for messages you send us) — and only to the extent needed to provide those services. We do not share it for advertising purposes.
International transfers
cennetic.com is visited worldwide and our providers may process data in countries other than yours (for example, the United States). We rely on these providers' standard safeguards for such transfers.
Security
We use reasonable technical and organisational measures to protect information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your rights
You can ask us to access, correct or delete the personal information you have sent us by emailing [email protected]. We will respond within a reasonable period. You can also opt out of analytics through your browser settings or Google's analytics opt-out tools.
Children
The site is intended for business users and is not directed at children under 16. We do not knowingly collect their data.
Changes to this policy
We may update this policy from time to time. The revision date at the top of this page reflects the latest version.
Contact
- 📧 Email: [email protected]
- 📞 Phone / WhatsApp: +86 151 1824 3737
- 🏭 Address: Dalingshan Town, Dongguan, Guangdong, China